The audio or video file won’t play

There are a few reasons an audio file won’t play.

1. The audio files must be loaded prior to playing. Please wait until the requested audio file is done loading prior to clicking the play button.

2. You may have clicked on multiple audio files to quickly. This confuses them. Refresh your page to reset the files.

3. If the above solutions don’t work, please log out and back in to your account.

If you continue to have difficulties, please contact us using the Live Chat box at the bottom right of the screen.

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